IMPROVE HEALTH CARE
FOR SERVICE MEMBERS
AND THEIR FAMILIES

INDUSTRIES

Patient Experience
Management for the DoD

Deliver efficient and
cost-effective military health care

ACF patient flow management solutions enable
military clinics, hospitals and pharmacies to
significantly improve the quality of care for
servicemembers and their families.

Our solutions address specific pain points in today’s
military medical system: streamlining appointment
scheduling, improving the speed and quality of
service, reducing patient anxiety, improving
operational effectiveness and saving money.

Improving health care
for service members

Online appointment scheduling and
management can reduce wait time for
appointments.

Integration with hospital and military
applications to facilitate self-service checkin
on mobile app or kiosk.

Provide patients with real-time updates
about estimated wait times through web,
mobile and digital signage in waiting areas.

Streamline the patient journey with digital
wayfinding and automatic service
assignment.

Invite patient feedback to help staff learn
about what’s working, and what’s not.

Improve productivity and
employee satisfaction

Improve employee satisfaction by automating patient flow and eliminating unnecessary steps.

Improve productivity by automating patient workflow for faster transfers and patient throughput.

Reduce costs by integrating systems and eliminating duplicate entry.

mprove working conditions by creating a less stressful environment for staff.

Drive operational improvements through real-time and predictive analytics.

TESTIMONIALS

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SECURITY AND CERTIFICATIONS

ACF is the only company providing complete Customer Experience Management with proven, reliable, and robust software meeting the high-security standards necessary to reside on DoD networks. For more information about our security and certifications, please contact us.